Questions, bug reports, or anything not covered below — we read every message.
Settings → Account → Delete account. This immediately and permanently removes your account, workout history, and social connections — no waiting period, no need to email us first.
Any post in the feed can be reported directly from its own menu. Blocking a user immediately hides their content from you. Anything our in-app tools don't cover, email us at the address above.
Long-press a conversation to delete it, or a group conversation to leave it.
Yes — logging workouts, viewing your training history and stats all work fully offline, with no account needed. Signing in (via the Feed tab) is only required for syncing across devices and social features like friends, feed, and challenges.
Only if you explicitly connect it in Settings. We read heart rate and active energy for a logged workout to enrich your recap — read-only, and it never leaves your device. See our Privacy Policy for the full detail.
The more specific, the faster we can fix it: what you were doing, what you expected, what happened instead, and your device model/iOS version if you know it. A screenshot or screen recording helps enormously.